🌊 Customer Feedback
Received: 16/12/2024
"Regi provides a first-class service. His IT knowledge and courtesy with a smile, is an asset to the University of Waikato. He is able to develop a rapport quickly with people of all ages and has a knack for being calm and putting you at ease. Thank you Regi for your work with me over the years."
Request # 239785
From: Jess Bradshaw
Received: 19/8/2024
"Regi was great. Although we couldn’t get the optimal outcome, he was compassionate about my very unfortunate situation and tried his absolute best to help me. He even solved other problems that weren’t apart of my initial reason for calling."
Request # 217994
From: Sheree Cooper
Received: 1/3/2024
"Regi is always super helpful and courteous and always goes out of his way providing additional help and support when needed. He is always quick to respond to any in-class issues on-site. A pleasure to work with."
Request # 239193
From: Ririwai Fox
Received: 14/8/2024
"Regi is very helpful in answering my queries. I definitely need to get better at formally submitting requests so they’re recognised in relation to workload but I appreciate the personal approach."
Request # 269493
From: Bruce Farthing
Received: 9/5/2025
"Simply put I could not do the job without Reggi - he is just so helpful and co-operative. Nothing is ever too much trouble and although always small silly little things he always puts it and me on the right path, Bruce"
Request # 246804
From: Chrissy Aldridge
Received: 16/10/2024
"Reg was great and I really appreciated his patience and understanding"
Request # 223208
From: Tania Crowe
Received: 26/3/2024
"Regi Medina was very helpful. I have asked for help on a couple of occasions and he is friendly and made me feel good about reaching out for help. I was grateful for his time."
Request # 271810
From: Lucie Whitmore
Received: 5/6/2025
"Regi was very helpful, he went above and beyond."
Request # 272216
From: Marie Magnusson
Received: 9/6/2025
"Regi was great, he came down to CMFS at the earliest opportunity when I was available, and stayed until the problem was solved"
Request # 274519
From: Bruce Farthing
Received: 15/7/2025
"Simply put Regi is amazing and regularly helps me out, Bruce"
Request # 279472
From: John Mullany
Received: 9/6/2025
"Regi is the man he was so helpful, patient, and respectful. I was having trouble accessing the web printing and with Regi's persistence and support we were able to troubleshoot my problem after several failed attempts"
Request # 271017
From: Anne Young
Received: 26/5/2025
"Regi was so helpful. he fixed my PC quickly, explained things clearly and followed up with me after :)"
Request # 268248
From: Philip Wooding
Received: 6/5/2025
"Exceptional work once again Regi"
Request # 269461
From: Philip Wooding
Received: 8/5/2025
"Regi was great once again. The problem was that the 2007 excel that I was using was uncompatable to submit the file for a assignment. In the future Copilot will be where I do all my work"
Request # 255290
From: Dominic Quaeck
Received: 14/1/2025
"Regi gave an excellent and friendly service. Thanks!"
Received: 3/8/2025
"Thank you, Regi. The recovered file was so important (2 weeks work) and saved me a huge amount of stress."
Request # 242766
From: Kim Pritchard
Received: 16/9/2024
"I dropped in to ask Regi a number of questions and he was able to provide great service answering all. He set me up so I can download Outlook calendars (necessary to collect information for various project reporting schedules). I have since downloaded two calendars and 'massaged' them for outputs. I plan to promote this feature to other team members as a great way to meet these time-consuming reporting requirements. Thanks heaps Regi"
Request # 241239
From: Bruce Farthing
Received: 26/8/2024
"Reggi - is fabulous and deals with all issues promptly and with enthusiasm - nothing is too much of a worry."
Request # 242570
From: Katie Rainham
Received: 9/9/2024
"Regi was absolutely amazing! Guided me through the issue helped fixed my laptop for downloads properly and was able to get access to help me upload my work!"
Request # 264236
From: Sheree Cooper
Received: 24/3/2025
"Regi & Harry are a great team for the Tauranga Campus. Regi is always friendly and efficient with any of my inquiries :)"
Request # 264391
From: Philip Wooding
Received: 20/3/2025
"Regi was amazing!"
Request # 239876
From: Bruce Farthing
Received: 19/8/2024
"Reggi in Tauranga is absolutely brilliant at solving all my issues - never let him go."
Request # 240054
From: Devon Williamson
Received: 19/8/2024
"Regi Medina was super helpful, friendly and courteous. He solved the problem quickly and demonstrated the process to me as he did it. He also showed me how to solve the problem for myself in the future."
Request # 216476
From: Sheree Cooper
Received: 1/3/2024
"Regi and Harry were wonderful to deal with regarding the student logins and have been great in offering their continued support. I really appreciate it!"
Request # 221013
From: Bruce Farthing
Received: 11/3/2024
"Service was excellent in Tauranga, Bruce"
Request # 222796
From: Brooke White
Received: 26/3/2024
"The staff member who helped me was awesome. He has helped me on two occasions now and both times he has been super helpful and has never laughed at my questions with technology! Have found him to be prompt with help and follow up. Resolved both issues quickly and easily. Thanks again! Brooke"
Request # 222154
From: Tracy Gifkins
Received: 9/4/2024
"Regi was simply fantastic - expert advice and assistance delivered in a very professional and timely way - which allowed me to get my assignment posted."
Request # 203786
From: Boqing Liang
Received: 24/10/2023
"I received excellent help and the staff was professional and patient."
Request # 203329
From: Anna MacDougall
Received: 19/10/2023
"Thanks Regi you are awesome"
Request # 189051
From: Elle Stewart
Received: 29/6/2023
"Excellent service thanks Regi :)"
Request # 188991
From: Elle Stewart
Received: 29/6/2023
"Thanks for the quick support Regi :)"
Request # 183393
From: Tiruni John
Received: 17/6/2023
"Regi is always helpful and was available in this case if I needed to call on him prior to the zoom session."
Request # 186427
From: Lynda Lipinski
Received: 14/6/2023
Request # 179287
From: Fawwaz Ali
Received: 25/4/2023
"Regi went above and beyond this graduation ceremony to ensure there were no tech issues during the live stream. Thank you for coming in the day before for testing and for being available during the ceremony"
Request # 180386
From: Tiruni John
Received: 26/4/2023
"Regi is always very helpful and aware of the varied needs of both academic and professional staff. Nothing can be better than F2F assistance, specially when a guest lecturer is new to the job."
Request # 165611
From: Tiruni John
Received: 4/1/2023
"We are very privileged to have Regi working in the same space as us. He is always very helpful."
Request # 167839
From: Krista Yuen
Received: 7/2/2023
"Regi deserves a chocolate fish! He was dedicated to solving the problem, which wasn't a straightforward fix, so I am glad he got to the bottom of it. Thank you :)"
Request # 170102
From: Elsie Langdon
Received: 14/2/2023
"Thanks again Regi for responding so quickly to my request. I really appreciate it. Elsie"
Request # 149484
From: Summer Hemi-Wharekawa
Received: 19/7/2022
"Thank you Regie!!"
Request # 151939
From: Tiruni John
Received: 5/8/2022
"Regi was awesome. Helped me immediately and guided me through the process empowering me to do it myself. Fantastic experience."
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